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Contractor Selection
Process Step Current Process Work Oasis Process Work Oasis Benefits
Contractor Selection
  1. ID Contractors
  2. Send RFI's
  3. Send RFP's
  4. Proposal Evaluation
  5. Negotiation
  6. Selecting Contracting
  1. Use WorkOasis contractor search function to identify and select the contractor using pre-negotiated terms or have existing contractors register on the WorkOasis site.
  • Reduced time to source
  • Competitive bidding based on cost and quality
  • Fast and easy to use
 
Contractor Certification
Process Step Current Process Work Oasis Process Work Oasis Benefits
Contractor Certification
  1. Create a new contractor file
  2. Obtain and file the liability insurance policy
  3. Obtain and file worker comp certificate
  4. Obtain and file tax info for 1099 reporting
  5. Periodically review
  1. Contractor self certifies and posts all required documents with automatic compliance reporting and notification.
  • Reduced admin costs
  • Improved compliance
  • Eliminates paper
  • Faster enrollment
  • Automates 1099 process
  • Auto document tracking
  • Improved risk mgt.
 
Maintenance Planning and Scheduling
Process Step Current Process Work Oasis Process Work Oasis Benefits
Maintenance Planning and Scheduling
  1. Set-up program
  2. Enter equipment data / schedule
  3. Assign resources
  4. Track warranties
  5. Organize and distribute tech data and specs
  6. Communicate requirements to contractors
  7. Track results & compliance
  1. Set-up asset management program and automatically track warranties, assign resources, distribute information, communicate to contractors, generate PM tasks and report compliance.
  • Reduced warranty costs
  • Detailed maintenance history and reporting
  • Improved communication and information sharing
  • Intelligent workflow guarantees completeness of difficult to gather info
  • Contractor performs much of the data input reducing administrative burden
 
Work Order Management
Process Step Current Process Work Oasis Process Work Oasis Benefits
Work Order Management
  1. Receive WO
  2. Enter into system
  3. Generate PO
  4. Assign resource
  5. Dispatch
  6. Call contractor
  7. Describe need
  8. Establish priority
  9. Call customer
  10. Update history based on results
  11. User sign-off of service call
  12. Close WO
  13. Update equip. history
  14. Review invoice
  1. End user enters web-based WO which is emailed to contractor.
  2. Contractor accepts WO and posts ETA confirmation which is emailed to end-user.
  3. Contractor completes work and updates WO and submits via e-routing for signoff.
  4. End-user verifies completion and fills out survey and e-routes to mgt.
  • Easy to use and deploy
  • Faster response time
  • Saves time for users
  • On-line service tracking
  • Improved communication
  • Reduced errors due to automated workflow
  • Electronic sign-off speeds transaction time and responsiveness
  • Clear audit trail and process map for Sarbanes Oxley compliance
  • Better financial information of incurred expenses
  • Reduced wasted time research invoices, billing disputes and lost paperwork
 
Accounting and Payment
Process Step Current Process Work Oasis Process Work Oasis Benefits
Accounting and Payment
  1. Match PO and contractor service ticket
  2. Code accounting and GL info
  3. Route - approval
  4. Mail to AP
  5. Cut check
  6. Mail check
  7. File WO
  8. Research (if req) disputed invoices and payments
  1. FM approves, adds PO and accounting and e-routes to AP
  2. AP pays via check, wire or credit card - resulting in an nine step totally automated paperless process
  • Clear audit trail and process map for Sarbanes Oxley compliance
  • Better financial information of incurred expenses
  • 74% lower transaction and processing costs
  • Detailed information on every transaction that is stored electronically
  • Reduces/eliminates paper
 
Performance Measurement
Process Step Current Process Work Oasis Process Work Oasis Benefits
Performance Measurement
  1. Review GL data
  2. Research budget variances
  3. Research filed WO's
  4. Generate reports
  5. Identify problem areas
  6. Conduct client satisfaction surveys
  7. Meet with contractors
  8. Develop improvement plans
  9. Measure and track results
  1. Reporting available online
    • Costs incurred
    • Operational metrics including ETA, MTTR
    • Dynamic Contractor customer satisfaction measurement
    • Ongoing performance trending and analysis

Posted results create incentive to improve performance

  • Better decision making based on availability of operational data
  • FXML data is easy to integrate into existing enterprise applications
  • Faster availability of information improving contractor performance
  • Better communications across organizational departments
 
Reporting
Process Step Current Process Work Oasis Process Work Oasis Benefits
Reporting
  1. ID required data
  2. Collect information
  3. Assemble reports and performance metrics
  4. Distribute
  1. e-distribution of key operating information

Posted results create incentive to improve performance

  • Better visibility into critical performance data
  • Easy access to data by both internal and external users improving results.